Personal Data Privacy Statement and Terms of Use 

We are committed to respecting your privacy. As an unregistered user, you can visit most of our website without revealing any personal information. However, in order to personalize your view of our site and gain access to certain information systems, you must register and provide some personal information.

We do not collect any personal information about you unless you provide that information voluntarily. Any personal information you choose to provide us will only be used by us to conduct official business. We do not sell, rent, loan, trade or lease personal information collected on this site. For purposes of this policy,” personal information” means any information concerning a natural person which, because of name, number, symbol, mark or other identifiers, can be used to identify that natural person. To protect your privacy and prevent unauthorized use, please keep your IDs and passwords in a secure place. Also, whenever you use OUR systems from a public workstation, be sure to logout of the systems and close all web browser windows before you leave the public workstation.

Information Collected and Stored Automatically. 

Cookies

A cookie is a piece of text placed on your computer by a web server. We occasionally use ”session” cookies on some parts of www.asm.edu.sg to enhance your experience of the site and to help you move through it easily. Session cookies created on your computer by our servers do not contain personal information. We may use a session cookie to store a randomly generated identifying tag on your computer. Session cookies are temporary and are automatically deleted during the operation of your browser or when your browser is closed. Most web browsers may be customized to refuse new cookies or delete existing cookies. Rejecting or deleting cookies may limit your ability to take advantage of some features of this web site and could result in the loss of any customized setting.

Disclosure of Information Collected Through this Web Site

We may collect or disclose personal information without your consent if the collection or disclosure is:

• necessary to perform statutory duties or necessary to operate a program authorized by law, or authorized by state or federal statute or regulation;
• made pursuant to a court order or by law;
• for the purpose of validating your identity; or
• of information to be used solely for statistical purposes that is in the form that cannot be used to identify any particular person.

We may also disclose personal information to law enforcement authorities to enforce our rights against unauthorized access or attempted unauthorized access to our information technology assets.

Retention of Information Collected Through this Web Site

We retain the information collected through this web site in accordance with our records retention and disposition policy. The retention period differs depending on the type of information collected.

Access to and Correction of Personal Information Collected Through this Web Site

You may submit a request to our records access officer to determine whether personal information pertaining to you has been collected through this web site. Your request must be in made in writing and must be accompanied by reasonable proof of your identity. Reasonable proof of identity may include verification of a signature, the inclusion of an identifier generally known only to you, or similar appropriate identification.

PERSONAL DATA PROTECTION STATEMENT

Aventis Wellness respects the privacy of individuals and recognizes the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect, process and disclose your personal data. We are also committed to adhering to the provisions and principles of the Personal Data Protection Act 2012. As such, this Personal Data Protection Statement is to assist you in understanding how we collect, use and/or disclose your personal data. We will collect, use and disclose your personal data in accordance with the Personal Data Protection Act 2012 (“Act”). The Act establishes a data protection law that comprises various rules governing the collection, use, disclosure and care of personal data. It recognizes both the rights of individuals to protect their personal data, including rights of access and correction and the needs of organisations to collect, use or disclose personal data for legitimate and reasonable purposes. The Act takes into account the following concepts:

1. Consent – Organisations may collect, use or disclose personal data only with the individual’s knowledge and consent (with some exceptions);
2. Purpose – Organisations may collect, use or disclose personal data in an appropriate manner for the circumstances, and only if they have informed the individual of purposes for the collection, use or disclosure; and
3. Reasonableness – Organisations may collect, use or disclose personal data only for purposes that would be considered appropriate to a reasonable person in the given circumstances.

In projecting the three main concepts above, the Act contains nine main obligations which organisations are expected to comply with if they undertake activities related to the collection, use and/or disclosure of personal data:-

• The Consent Obligation
• The Purpose Limiting Obligation
• The Notification Obligation
• The Access and Correction Obligation
• The Accuracy Obligation
• The Protection Obligation
• The Retention Limitation Obligation
• The Transfer Limitation Obligation
• The Openness Obligation

While we will not be going into the details of these Obligations in this Personal Data Protection Statement, you can be rest assured that we are constantly mindful of them in our collection, use and disclosure of personal data. Should you wish to know more about these obligations, an excellent summary can be found in the Advisory Guidelines of the Personal Data Protection Commission at: www.pdpc.gov.sg Purpose for the Collection, Use & Disclosure of Personal Data In general, subject to applicable exceptions permitted in the Act, before we collect any personal data from you, we will notify you of the purposes for which your personal data may be collected, used and/or disclosed, as well as obtain consent for the collection, use and/or disclosure of your personal data for the intended purpose.

Direct Marketing

From time to time, we may contact you via mail, electronic mail, telephone (call or SMS-Text) or facsimile, to inform about our products and services, or about special offers and promotions that we think may be of interest to you. You can let us know at any time if you no longer wish to receive marketing material (by contacting us at the details below) and we will remove your details from our direct marketing database. We will not disclose your Personal Data to external organisations for the purposes of allowing them to directly market their products and services unless expressly authorised by you.

Do Not Call Registry

The Do Not Call (DNC) Registry prohibits the sending of unsolicited telemarketing messages (“specified messages”) to Singapore telephone numbers through voice calls, text or fax messages registered on the DNC Registers unless the organization sending the messages have the user’s/subscriber’s clear and unambiguous consent in written or other accessible forms.

In compliance with the DNC Registry provisions, we will not send specified messages to telephone or facsimile numbers that appear on the DNC Registry unless the user/subscriber has given us clear and unambiguous consent to do so.

If you have given us such consent, we will continue to send you specified messages until you advise us in writing (contact details below) that you wish to withdraw the consent. we will continue to contact you at the telephone or facsimile number/s you have provided us in the limited circumstances allowed under the DNC Registry even if these telephones or facsimile number/s are registered with the DNC. You may, however, advise us in writing should you wish not to be contacted by us at your telephone or facsimile number(s) for any given purpose or all purposes.

Please be informed that we will still contact you via the most effective and efficient mode where required by law.

Data Security

Security of Personal Data is important to us and we take all reasonable precautions to protect Personal Data from misuse, loss, unauthorized access, modification or disclosure.

Some of the ways we protect Personal Data include:

External and internal premises security;

Restricting access to Personal Data only to staff who need it to perform their day to day functions;

Maintaining technology products to prevent unauthorized computer access or damage to electronically stored information, such as requiring identifiers and passwords, firewalls and anti-virus software; and

Maintaining physical security over paper records.

Withdrawal of Consent

Should you wish to withdraw your consent for us to send you sales and marketing information via a specific mode or all modes of communications (e.g., mail, email, telephone calls, SMS-Text), please notify us in writing to our contact details below. We may require up to 4 weeks, upon receipt of your request, for the change to take effect.

Whilst we respect your decision to withhold and/or withdraw your consent, you may wish to know that should we not have the appropriate consent to contact you in the mode we might develop for the sales and marketing information, customer care support and all other purposes for our customers, we might not be able to accord you the full extent of the personalized and comprehensive customer experience we had designed to serve you.

Access to Personal Data by Individuals

You can access most of the Personal Data we hold about you by contacting us formally through the contact details indicated below. We will require a formal written request from you to our Data Privacy Officer (details below). An administrative fee may be charged to you to cover the reasonable cost of retrieving the information and supplying it to you.

Access to Personal Data may be refused in a number of circumstances, such as where the Personal Data relates to anticipated legal proceedings or the request for access is frivolous or vexatious. If we deny or restrict your access, we will explain why as required by applicable laws.

Ensuring Personal Data is up-to-date

We rely on the Personal Data we hold in conducting our business. Therefore, it is very important that the Personal Data we hold is accurate, complete and up-to-date.

We will do our best to ensure that the Personal Data we hold is accurate, complete and up-to-date whenever we collect or use it. This means that from time to time, we will ask you to tell us if there are any changes to your Personal Data. If you find that the Personal Data we hold about you is incorrect, please contact us immediately and we will correct it.

Data Retention

We will retain your Personal Data for a reasonable period for the purposes, or as required by law.

Confidentiality and Integrity

We limit employee access to personal information collected through asm.edu.sg to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information follow appropriate procedures in connection with any disclosures of personal information. In addition, we have implemented procedures to safeguard the integrity of our information technology assets, including, but not limited to, authentication, authorization, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of https://aventis.edu.sg as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information. For security purposes and to maintain the availability of  https://aventiswellness.com for all users, we employ software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage this web site.

External Links

Our site contains links to, and may be linked from, sites outside of our domain. We are not responsible for the privacy practices, terms of use, or the content of such web sites. A link to an outside web site from asm.edu.sg does not constitute an endorsement or sponsorship of such web site or its content.

Changes to Policy and Disclaimer

We may change this policy from time to time and reserve the right to do so without notice. All rights reserved of Aventis Wellness Pte Ltd. The information provided in this privacy policy should not be construed as giving business, legal or other advice, or warranting as fail proof, the security of information provided through aventiswellness.com

Consent

By using the Site, you consent to the collection, use and processing of your personally-identifiable information by us in the manner and for the uses described in this Privacy Policy and our Terms of Use. We reserve the right to make changes to these policies as appropriate, and will alert you to any changes made.

TERMS OF USE

Purpose for the Collection, Use & Disclosure of Personal Data

Depending on your relationship with us, the personal data which we collect from you may be used and/or disclosed for the following purpose:

For General Public

Aventis Wellness as consultancy firm and AI Community advocate often organise a myriad of training, upgrading and career related activities in which general public are invited to participate. While it is impossible to list all the events in which we hope the public will participate, some events that you as a member of the public can look forward to include corporate outreach programmes, seminars, workshops, talks, exhibitions etc. Naturally, in encouraging a vibrant interaction with the public, there will be opportunity, and often a need, to collect, use and/or disclose personal data from members of the public.

The key reasons are as follows:

• For verification purposes for Events
• For administrative purposes for certain Events
• To keep you updated of future Aventis Wellness Events/ products which we feel may interest you
• For marketing/ publicity purposes

In almost all of the above situations, it will be up to you as to whether, and to what extent, you wish to provide us with your personal data. Typical data collected include participant’s name, email and phone numbers. Based on the information provided, the general public may be contacted by various channels including through social media, Whatsapp, emails, phone calls, postal mail, electronic mail, SMS and/or voice calls;

For Employees/Staff Generally

In order to comply with its contractual, statutory, and management obligations and responsibilities, Aventis is required to process personal data relating to its employees. All such data will be processed in accordance with the provisions of the Act and the relevant rules and policies, including those on data protection, as may be amended from time to time. Your relationship with Aventis Wellness will, in almost all cases, be governed primarily by an employment Contract, and your agreement to be bound by the Employee Handbook and/or Governance and Academic Policies Handbook (which may be revised from time to time), any of which will very often inform you expressly or impliedly the purposes for, and the manner in, which your personal data will be used. The purposes listed below serve only to supplement and clarify the matter, without limiting, superseding or supplanting any express or implied terms in the abovementioned documents:

• for managing your employment relationship with Aventis Wellness;
• for using your bank account details to deposit salaries and other payments;
• for monitoring the use of Aventis Wellness’s computer network resources;
• for posting your photographs on Aventis Wellness’s intranet and website, staff pass, newsletters and the like;
• for managing staff benefit schemes;
• for disclosing your personal data where necessary to external parties for purposes of Government agencies for official purposes and disclosed to external third parties for, or in connection with, the above purposes, or where required by law;

any other purposes not related to those listed above or in your employment contract, which Aventis Wellness may inform you of in writing from time to time, but for which Aventis Wellness will seek your separate consent.

Disclosure of Personal Data to Third Parties

We will not disclose your personal data to any third parties without first obtaining your consent permitting us to do so or unless any such disclosure is permitted under any of the statutory exemptions under the Act . In this respect, please note that we may disclose your personal data to third parties in certain circumstances without first seeking your consent, if such disclosure is either required or permitted under the Act, including without limitation, if the disclosure is required by law and/or regulations or if there is an emergency.

Contact Information

For questions regarding this privacy policy, please contact: lingling@aventisglobal.com

GDPR Compliant Policy

Introduction

This policy clarifies the information we collect and process when you use Aventis web application, mobile applications, products and services including contents. This policy highlights the information we access, store, use, delete and transfer. It is our aim to ensure that we earn your trust completely by complying with the privacy policy stipulated in the General Data Privacy Regulations (GDPR).

How We Use Your Personal Data

To provide you with the best possible experience and maximum benefit, Aventis is using the information we collection from your interactions with the network. The information we collect are information such as your personal details and email address, pages you access on our website and mobile apps, your interactions with the features of our products and services, your internet protocol (IP) address, page visits and duration, devices you use, geographic location, browser type, browser version, navigation path and referral information. Such information is used to deliver the best user experience to you and our tracking is to make our products and services work efficiently and effectively.

Thus, we use this information to provide, improve, promote and personalize our products and services; to fight spam and other forms of abuse, breach and security incident; to create a collection of non identifying information and feedback about how you use our products and services.

Providing Your Personal Data To Others

We use security providers and encryption such as HTTPS/TLS to protect and secure the data we transmit to, from and across our website. Although, we strive to be secure, we cannot guarantee security because no data transmitted over the internet is 100% secure. So using Aventis is at your own risks and you should take reasonable and responsible measures to secure your account.

The legal basis of the information we process is based primarily on your consent, data protection standards and the requirements of the law and court order. If your information will be shared in response to a court order or legal process, we will give you adequate notice, so that you can challenge the legal process or court order, unless the law prohibits it or states otherwise.

Retaining And Deleting Personal Data

To use our products and services our web and mobile applications, you have to create an account. If you have an account on Aventis Wellness, you can login, access, modify or export your personal information or delete your account. We strive to protect your personal information from accidental or malicious destruction, so, we keep residual copies of your personal information for a momentarily period of time. The only exception to this is when you delete your student or participant account. Information deleted are unrecoverable after deletion unless the law stipulates otherwise.

International Transfers Of Your Personal Data

Our cloud hosting servers crosses international borders and boundaries. By using Aventis Wellness, you permit us to use, access, store, and transfer your information from our country to any country where we may operate. But, we will abide by the standard data protection clauses adopted and approved by the European Union including when your data is disclosed to our processors and third party agents.

Amendments

Aventis may intermittently update its privacy policy. We will inform you immediately there is an alternation, change, update or amendment to our privacy policy. To access the last update, simply click on the policy found at our website footer.

Your Rights

As highlighted above about your rights under data protection, below are numerical summary of your principal rights.

• The right to access;
• The right to withdraw consent;
• The right to rectification and restoration;
• The right to deletion;
• The right to data portability;
• The right to refuse data processing;
• The right to control data processing; and
• The right to protest to an administrative authority.

Managing Cookies

Browsers allow you to accept, refuse or delete cookies. To block cookies on your web or mobile applications will affect your usability including the features we may have on our website. We cannot give detailed instructions and information on how to accept, delete or refuse cookies but we can provide links of different browsers for your independent research. The links are as follows:

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
• Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
• Safari: https://support.apple.com/kb/PH21411
• Opera: http://www.opera.com/help/tutorials/security/cookies

 

Data Protection Officer

The Data Protection Officer (DPO) is the Privacy Officer and Head of Legal. The DPO is a senior staff in the management team. The responsibilities of the DPO are training and monitoring of employees in accordance to the stipulations of the GDPR. The DPO oversees all activities pertaining to the Information Security program; that includes data privacy and security.

To discuss further about our operations, kindly contact the DPO through the appropriate channel of communication.

Our Details

For further questions and enquiries, contact us by email lingling@aventisglobal.com