There are many different types of Counselling that aim to help others work through any problems or difficulties they may be having in their personal or professional lives. Effective Counselling can make a profound impact on the lives of individuals, families and organizations. Counselling skills are essential for maintaining optimum performance, and this will entails identifying causes of issues, providing counsel and advice for improvement and guidance through the process of improving behaviour, attitude or performance.
2 Days Hands-on Effective Counselling Techniques
This Professional Certification provides a uniquely comprehensive, accessible and practical guide to effective counselling techniques. It focuses on essentials including identifying root causes and issues, identifying and developing the appropriate counselling approach and the process and techniques for effective counselling. It also aims to equip you with the skills to Identify negative behaviours. From a professional perspective, this training will help develop your skills set to deal with different workplace situations such as employee performance review, workplace motivation and employee engagement technique assists to undertake patient-centred interviews
What You Will Learn
This Professional Certification aims to provide you with effective counselling techniques and skills to help others. You will learn
Who Should Attend?
Head of ODOS Group Services, SMU
Facilitator is very experienced and is able to provide practical examples and approaches
Subject content was relevant and useful. I felt benefited from his background knowledge of the subject. The sections related to the practical skills that were suggested can be applied in real life easily
Senior Executive, Duke-NUS Medical School
Engaging, fun, and definitely a content expert in the workshop delivered. Role-play, facilitation, case studies/examples were useful to reinforce the learning
Review and streamline of workflow and processes to reduce or eliminate redundant processes:
1. Explore the use of technology to automate processes
2. Review and/or development of performance measures
3. Development of tracking and measurement system
4. Development of detailed roadmap of actions for further improvement