Boosting Psychological & Mental Immunity Amidst Uncertainties

Welcome to Mental Health and Psychological First Aid (PFA) for Mental Wellness: Helping Others in Times of Distress and Crisis. Psychological First Aid aims to provide you with basic knowledge and skills to help adults who are affected by a crisis in life. The crisis which includes man-made, natural, and personal, can be overwhelming for an individual to cope with.

Psychological First Aid (PFA) for Mental Wellness: Helping Others in Times of Distress and Crisis

PFA is not something that only professionals can do. Neither is it professional counselling nor attempting to diagnose someone’s mental state. Instead, it is about making a distressed individual feel safe, connected to others, calm and hopeful, and having access to social, physical, and emotional support. By applying Psychological First Aid skills, you will be able to support the individual through the crisis and refer them to professional help like counsellors.

What You Will Learn

By the end of this 1 day course you will be able to:

  • acquire knowledge and skills to recognise the signs of distress
  • help you to know the most supportive things to say and do for people who are very distressed
  • learn different approaches to engage new situations safely for yourself and others, and not to cause harm by your actions
  • build your own capacity and emotional resilience to reduce the initial distress of others and promote flexible coping to help them overcome their crisis
  • practical suggestions about how to provide emotional support with empathetic communication skills as you practice the principles of PFA

Who Should Attend?

  • Caregiver, social workers in long-term conditions, for example diabetes or chronic pain
  • Working professionals who are keen to provide psychological support in the workplace
  • HR personnel, department heads who require to handle the crisis in the workplace
  • Anyone looking to become more resilient, build self-esteem, and let go of the hurts and hang-ups that are holding them back
  • Student Leaders, counsellors or any Individuals who are keen to equip themselves with to skills helping others in distress
  • Anyone who is keen to equip themselves with listening and empathic communication skills to provide emotional support to someone in distress


Pui Yoke,

Head of ODOS Group Services, SMU

Facilitator is very experienced and is able to provide practical examples and approaches

Tammy Fan

Lecturer, Nanyang Polytechnic

Taking on the PFA role can be done by anyone, he surely gave us the confidence. I have learnt that the role of providing Psychological First Aid (PFA) isn’t about solving problems or giving solid solutions. The guidance to the three actions of look, listen and link is very useful for my application

Serene Chiam

Senior Tech Executive, Singapore

Anil is experienced and shared practical techniques on Psychological First Aid (PFA)

Sanuse Nasir


Subject content was relevant and useful. I felt benefited from his background knowledge of the subject. The sections related to the practical skills that were suggested can be applied in real life easily

Muhammad Yusuf

Senior Executive, Duke-NUS Medical School

Engaging, fun, and definitely a content expert in the workshop delivered. Role-play, facilitation, case studies/examples were useful to reinforce the learning

Course Details


1 Day face to face certification


Holiday Inn Orchard City Centre


$600 (Excluding GST)

Learn More

Contact: Rina | 6720 3333 | or visit course page

Process Redesign

Review and streamline of workflow and processes to reduce or eliminate redundant processes:

1. Explore the use of technology to automate processes
2. Review and/or development of performance measures
3. Development of tracking and measurement system
4. Development of detailed roadmap of actions for further improvement

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Find out more about Aventis Wellness Employee Assistance Programme (EAP)

Enhance your corporate mental wellness and improve your staff's mental wellbeing 
Thank you and have a lovely day ahead.

Participate now!

Ikigai: Unlocking the Ancient Japanese Secret to help you live a more Fulfilling and Purposeful Life.

Speaker:  Ms Angie Toh (Peak Performance Coach)
Date: 25th April 2023 (Tuesday)
Time: 4 PM-5 PM

Ask Us Anything

Our advisors are ready to answer your questions.

Simply give us a call at 6720 3333!

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